SysAnalytix Operational Risk Advisory Platform — it’s about end to end control.Only automated & analytically-powered digital operational risk advisory can keep pace with today’s speed of business.

DIGITAL OPERATIONAL RESILIENCE
- Complete Platform to support Operational Chain Control:
An effective tooling provided to access operational resilience risks are understood, assessed, monitored and communicated to the Board and Executive Management
- Mapping the business service end-to-end, across all functions:
AI driven discovery of Business Services (with connected components)
Clear dependencies between components for critical business services : Clear documentation for the people, processes, technology, facilities and information necessary to deliver each important business service
Analytics-driven issue detection and real-time risk reporting: Clear end user impact and preemptive alerts
- Predict on processing times and address SLA breaches with preemptive measures:
Predictability on processing times leading to guessing and delays in critical processes
- Established monitoring and critical watches against impact tolerances, alerts, and escalation of potential issues:
End to End control on all touchpoints in IT Value Chain to eliminate blind spots
Business Transaction Tracing: Trace Business Transactions and access the process state with clear visibility into dependent application components
Incident management: Incident response tooling in place to identify, classify and to help ensure appropriate, measured responses
Sourcing and external dependencies: Clear view of the dependencies on external or sourcing partners and the level of risk that is introduced into the critical services.

Financial Services
- Instant payment
- Access to all applications components in System Processing Chain
- Observe and Alert on on different time limits for completing transactions per Instant Payment Scheme per Country
- Real Time analysis into volumes which could lead to lead to stress on components leading to delays and failures
- Visualize at any given moment, traffic flowing through parts of system chain: Answering the questions whether Batch traffic is slowing down components serving Instant Payments
- Salary payments or benefits disbursements
- Handle and Alert on timeliness of critical payment processing which could lead to bad press and customer satisfaction issue
- Visualize and manage Application Components per Business flow e.g. the ones serving Batch Processing Traffic vs Instant vs Direct Debit
- Predict on Processing States, Application Flows and Completeness Timeliness of Payment Flows
- Direct Debits e.g. Payment of recurring household services/mortgages
- Alert on Completeness of Revolving Payments due to unavailability of funds on Customer Account, and associated completeness alerting
- Handle Different retry cycles leading to complexity of tracking and alerting
- Cross Border Payments
- Contribute to SWIFT gpi requirements
- Provide full transparency over where a payment is at any given moment: Tracking & Tracing
- Contribute to correspondent banking network by providing adequate status of Payment via an API
- Establish Alert on Data Integrity by observing changes on received and emitted remittance data

Insurance
- Break down silos
- Knock down all the siloed legacy systems and orchestrate all data streams into a single viewpoint and achieve a 360-view of the customer on the level of involved Business Services
- Notification of loss
- Track and alert on Report of claim online within x min
- Claim management
- Analyze lineage of claims percentage which are automatically routed into target process
- Track the numbers and timelines of cases steered into partner network
- Loss assessment/ repair
- Analyze on availability and timeliness of Self-service damage assessment via app at defined service levels
- Full visibility in the underlying system health associated with providing claim status via push messages/app
- Claims settlement
- Completeness in Real-time processing and payout of cash settlement
- Quantify and Analyze the loss payments triggered and executed automatically
- Automated Operations
- Process landscape automated and integrated across the organization
- Response time to customers quickened and waste and costs in operations reduced